Click here to visit
our list of resources!
UK Accounting Jobs
Childcare Jobs
Engineering Jobs
|
 |
|
|
Customer Support Engineer (Unix, Oracle, wireless), West London, Up to 30K The role The Customer Support Engineer is responsible for on-site deployments and remote support. This is a hands-on technical position that will involve installations, trials, trouble shooting and customer relations Responsibilities - Provision of third level support - Troubleshooting and analysis of customer problems (telephone, email or on-site). Experience and skills - Should have 2 to 3 yrs experience in a customer support role with a proven record of trouble shooting. - Experience of UNIX and Oracle and databases is essential with a working knowledge of Windows. - Capable of writing UNIX shell scripts / VB scripts / DOS scripts. - Basic knowledge of TCP/IP is required in addition to a basic knowledge of SQL. - Knowledge of software/system deployment and customisation required, ideally in a cellular environment (ROC). - Energetic, self-starter and team player who works to tight deadlines. - Your objective will be to become one of our system experts who understands our product in detail and is able to apply this knowledge to provide a first class service to all our customers. - Excellent communication skills (both written and oral) - Command of the English language. - Working knowledge of French is an advantage For further details, please contact Andrew@probecomms.co.uk or 0207 745 7213.
|
