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Do you have experience in customer services; administration, the automotive industry, and/or face-to-face customer environment(s)? If yes, then we would like to hear from you.
THE OPPORTUNITY:
Service Administrator
Surrey, Croydon
to £15,000 p.a.
The role of the Service Administrator requires a good communicator with a methodical approach who can work closely with both the service team and customers, and is comfortable working accurately within a busy showroom environment.
The characteristics of this position include:
• Provide high quality customer service by telephone, email and in writing
• Accurately maintain and update manual & database records on all vehicles in branch
• Process invoices and carry out credit control
• Investigate & resolve service and invoice queries
• Pro-actively advise Service Manager of any service issues
• 40 hour week Mon to Fri, plus one Saturday in three on a rota basis, paid time and a half
To be successful you should have:
• Motor trade experience preferred
• Ability to work in an accurate and methodical way
• Excellent planning and organisational skills
• Computer literate
• Good communication skills
• Ability to work under pressure
• Customer facing skills
THE COMPANY:
As the UK's number one car finance specialist, our client offers you the ideal opportunity to progress your career. A leading international provider of home credit, has backed them since 2002, and so they have long-term plans with which you can exceed your expectations.
They believe owning a car is a fundamental need in today's mobile society. However, there are up to 7.8 million people in the UK unable to obtain finance through conventional channels to purchase a car. Our client's business is based on providing quality assured cars, good customer service, lower interest rates and excellent range of protection products to the financially excluded. They provide both the car and the finance.
Trading since 1997, our client now employs up to 1500 people with a network of 28 showrooms and a Head Office in Horsham. They have sold almost 40,000 cars on credit in 2004, and we have over 2,500 cars in stock at any one time.
Applications will be collated for assessment 6th June 2005. Consideration may be given to applications received after this date.
If you are interested in this position then simply apply via the button shown.
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