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Do you have experience in customer services; administration, the automotive industry, and/or face-to-face customer environment(s)? If yes, then we would like to hear from you.
THE OPPORTUNITY:
Service Administrator
Oxfordshire, Oxford
up to £14,000 p.a.
The role of the Service Administrator requires a good communicator with a methodical approach who can work closely with both the service team and customers, and is comfortable working accurately within a busy showroom environment.
The characteristics of this position include:
• Provide high quality customer service by telephone, email and in writing
• Accurately maintain and update manual & database records on all vehicles in branch
• Process invoices and carry out credit control
• Investigate & resolve service and invoice queries
• Pro-actively advise Service Manager of any service issues
• 40 hour week Mon to Fri, plus one Saturday in three on a rota basis, paid time and a half
To be successful you should have:
• Motor trade experience preferred
• Ability to work in an accurate and methodical way
• Excellent planning and organisational skills
• Computer literate
• Good communication skills
• Ability to work under pressure
• Customer facing skills
THE COMPANY:
As the UK's number one car finance specialist, our client offers you the ideal opportunity to progress your career. A leading international provider of home credit, has backed them since 2002, and so they have long-term plans with which you can exceed your expectations.
Trading since 1997, our client now employs up to 1500 people with a network of 28 showrooms and a Head Office in Horsham. They have sold almost 40,000 cars on credit in 2004, and we have over 2,500 cars in stock at any one time.
The success of their company over the last 7 years would not have been possible without the hard work and dedication of our enthusiastic staff, who are fundamental to the company's future.
In return they can offer you full training and promotion within a national company with growth potential. You'll also enjoy a generous benefits package including: 22 days' holiday (increasing with service), contributory pension, and an excellent Share Save Scheme.
Applications will be collated for assessment 20th May 2005. Consideration may be given to applications received after this date.
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