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Our client, a leading office business solutions company based in Hertfordshire requires a telemarketing team leader to manage and motivate a team of 6 sales people.
The role involves managing and motivating a team of 6 telesales people and taking full responsibility for the recruitment, training, appraisals and general day to day management. Applicants will need to have a background in appointment making as there will be a requirement to lead by example and make daily calls to book appointments. A strong administration background will be required in order to analyse and report on sales figures via a bespoke access database. Experience in using a call management system is also needed in order to be able to monitor the quality of calls made within the team.
The ability to work on your own initiative when managing and introduce incentives/ideas to motivate the team will also be required.
The ideal candidate will have a background in appointment making, 5 years experience in management within a sales environment. Strong leadership skills are essential as well as an innovative background in order to be able to motivate and grow the department. A background in office business solutions or an IT dealer would be ideal.
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