Quality Assistant

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The position will be based in both the Altrincham and Bredbury Contact Centres with travel between the two sites necessary.

Main Purpose of the Job

· To monitor, measure and evaulate telephone calls for quality purposes. To provide accurate feedback and mangement information and to recommend improvements.

Date Posted	Thu 28 Aug 2003
Job Type	Permanent
Job Status	Full-time
Job Reference	RB2417
Location	Bredbury and Altrincham
Skills	Experience Required · Detail Orientation · Accurate Reporting skills · Active Listening Skills · Evidence of successful interpersonal skills · Excellent communication and support skills · Computer literate Education/Qualifications · Educated to GCSE/A Level · Qualified by experience
Company Name	Progressive Recruitment
Contact Name	Rina Bari
Contact Telephone	0161 247 7969
Company Address	24th Floor Sunley Tower Piccadilly Plaza Manchester M1 4BT
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