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Our client is the market leader in Cavity Wall & Loft Insulation with 16 locations, a budgeted turnover of £23Million & 500 Staff.
The Role:
This senior position covers all areas of our Port Talbot operations. To maximize your impact in this role, you will work closely with the Assistant Operations Manager and supervisory team. Working together, you will focus all resources to achieve targets set, gradually increasing the depots turnover to £2.4 million. This exciting but demanding role will suit someone with a thirst for a challenge and a relentless desire for success.
The Candidate:
In order to meet the Company’s expectations you will need to be an approachable but commercially focused manager with excellent communication skills and strong operational skills, mindful of quality, customer care, and health & safety at all times. You will be detail conscious and have intimate knowledge of the surrounding areas in order to support those responsible for the programming of work. Experience within the construction industry is essential.
KEY ACCOUNTABILITIES
People Management
Develop good relationships with open channels of communication to achieve motivated staff. Ensure all staff meet the required standards, use feedback, reviews, training and development to improve this and to get individuals to maximise their performance. Implement the relevant personnel policies with guidance. Get involved in anticipating future people resources and recruitment. Ensure correct training occurs in connection with carding of the installers.
Profit Management
Within the operations area ensure that all operations are as efficient and cost effective as they can be. Manage the installers productivity, probing densities and productivity as required. Liaise with the business development team to set productivity targets at the tender stage, with follow up upon completion. Review of administration systems as required to minimise costs ensuring accurate control of invoicing. Management of weekly wages and installers bonuses. Manage an effective stock management system to minimise damage and loss and prevent over/under ordering. Be responsible for ordering materials at the best price possible within level of authority.
Programme Management
Effectively forward plan over a minimum of a 12 week period to review labour and plant requirements. In connection with contracts ensure relevant time scales are adhered to by effective scheduling. Management of the weekly programming to maximise the manpower resource available. Ensure call-offs are dealt with effectively. Ensure the correct and accurate information is entered onto the planning system as required. For contract work get involved in surveys, pre-contract meetings, programming and progress meetings as required, with the correct paperwork to follow. Ensure all the specific time lines are adhered to and met to meet customer requirements.
Plant and Vehicle Management
Ensure relevant ministry checks, servicing etc are carried out to provide safe and legal vehicles and plant. Ensure the vehicles have the correct equipment in the correct working order on them. Follow up of the weekly sheets and tacho graphs to ensure correct legal standards achieved. Understand and adhere to the Operators Licence requirements. With equipment authorise expenditure with the agreed limit as required. Respond as required to any communication from Well Driven. Ensure most efficient method of refuelling occurs.
Quality Management and Customer Care
Achieve the required standard of work by monitoring the standards achieved giving feedback and training where required. Liaise with the Quality Inspectors as well as self monitoring. Dealing with the initial stages of customer queries/concerns and complaints, handling them with sensitivity and within the Company guidelines as quickly as possible and at minimum cost, liasing with the central customer service department. Liaise with Site Managers etc to review service and standards and develop good working partnerships.
Health and Safety
Ensure the installers abide by the relevant Health and Safety regulations. Monitor and record any accidents that occur in the relevant documentation. Complete general risk assessment and take the necessary action. For more complicated issues refer to the General Manager.
General Management
Relieve in other areas/depots as required. Assist in the training and development of others within the group on technical and operations matters. Liaise with the Procurement team in setting achievable targets and future work loads to have a clear understanding of the type of work occurring in the future. As required get involved in general management issues.
If interested in this position, simply apply via the button shown.
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