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Our client, a leading global Storage Solutions company, based nr. Northampton, is currently looking to employ an experienced Technical Support Analyst to provide telephone based technical support for their customers and service partners reported faults on hardware products.
You must have excellent telephone manners, coupled with a high degree of energy, as well as experience in 1st level support ( especially backup software ). Good experience of Network/SAN and Unix experience is desirable. Experience of fault diagnosis on complex systems.
Fluency in English and additional language in either German, French or Italian is a plus. MCSE and/or SNIA is a plus.
Please forward your CV ( Word Document ) to: paulk@euro-skills.com
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