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Genesys consultant. A contact routing consultant is required for a mobile operator to be responsible for technical end to end design and configuration. The prime objective will be to act as lead developer, to develop a high grade integrated services encompassing ICR (Genesys), CTI, Dialler, Internet Suite, IVR, ACD. It is essential that the successful candidate is an expert on Genesys integration, configuration and software development. Expert knowledge of System Architecture and Network integration is also essential. At least 8 years industry experience as well as knowledge of Java, J2EE, UNIX, is a pr-requisite.
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