Click here to visit
our list of resources!
UK Accounting Jobs
Childcare Jobs
Engineering Jobs
|
 |
|
|
Our client is the global industry leader in state-of-the art microsimulation & Intelligent Transportation software. As a result of unprecedented growth & to compliment the release of the next generation of its award winning software, our client is seeking a talented IT/Software Support Professional to enhance the existing skills within the team. In return they offer competitive salaries, generous benefits, a great work environment & worldwide travel opportunities.
In this role you will:
· Provide 1st line software support for clients throughout the world
· Develop / maintain web based customer support system
· Develop / maintain internal administration procedures
· Work with state-of-the-art traffic simulation software
· Influence the future development & deployment of the software at a global level
· Provide development support for new versions of the software
· Use your experience to take your career in a different direction, building on existing skills & developing unique skills in the global microsimulation sector.
You should therefore have a degree in Computer Science (or similar) & at least 3 years commercial experience in a similar Helpdesk or First Line Technical Support role.
You should have experience of developing and maintaining My SQL based databases & have used Dreamweaver for web design/development also.
You must be an energetic, enthusiastic & goal-orientated individual with the ability to communicate effectively, especially with customers overseas by telephone & email. You should also have the ability to work in a small team with first class problem solving & organisational skills, be self motivated & have the ability to manage your own workload/deadlines.
You should be able to "hit the ground running" with the general aspects of technical support in this role, although you will be given full training on the bespoke software.
Please do not respond to this advertisement if you are not authorised to work in the UK.
Many thanks.
|
