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Our client is looking for an experienced CeMap advisor with at least 1 year in the industry.
Strong leads and appointments are already provided !
and note these are genuine.
The area to be covered is Cambridge and East Anglia so a full driving licence is required.
In Detail :-
Principal Responsibilities-
· Assess and make decisions about appropriate solutions to meet identified mortgage product needs.
· Provide advice and guidance to customers to meet their requirements and maximise sales.
· Manage customer expectations in respect of documentation requirements and service levels from product provider.
· Maintain an awareness of mortgage products, services and new developments to continually focus on sales opportunities.
· Maintain an awareness on the individual underwriting policies and procedures of Lenders to avoid application declinations.
General Branch Assistance
Upsell additional finance products
Competencies
Personal Effectiveness
· Striving for excellence. Focussed on customer service, goals and results.
· Initiative. Identifies and responds to obvious opportunities and issues.
· Builds trust. Behaves in a way that invites trust and respect from others.
Problem solving and Decision Making
· Information seeking. Investigates personally.
· Flexibility in thinking and approach. Is open to change.
Planning and Organisation
· Results focused. Identifies priorities according to urgency and importance to ensure Key Performance Indicators (KPIs) are met.
· Ensures personal deadlines are met.
Working with others
· Team working. Co-operates within working environment and ensures challenges are constructive and positive.
· Effective communication. Communicates in an appropriate style for recipient and in a clear, logical and positive manner.
· Customer focus. Ensures customers feel like individuals
Technical
· Relevant product knowledge.
· Legislative and Regulatory requirements (Including Financial Services Act and Mortgage Code)
· Understands and implements procedures
· PC literate.
To join us send your CV in strictest confidence
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