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The primary responsibilities are focused on a number of key areas: Encouraging openness and pro-actively seeking fed back from customer and colleagues Ensuring sales and service meet legal, regulatory and company requirements for sales and credit quality Forecasting and planning future resources within budget Recruiting staff Ensuring the appearance of the branch is of a high standard at all times Responsible for the development and coaching of your team: Managing both under and over performance and identifying development needs Pro-actively leading by example Working to create an open and positive working environment Encouraging team work across all roles Working with the Area Client Relationship Manager Must have CeMap Experience , be able to provide evidence of a proven sales and customer service record, as well as being a strong team player with experience of self-motivation
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