Click here to visit
our list of resources!
UK Accounting Jobs
Childcare Jobs
Engineering Jobs
|
 |
|
|
Our client is a leading provider of support services to the Health and Education sectors. They are looking to appoint an FM business manager for the facilities of the Northampton and Birmingham Schools PFI Contract. The successful candidate will report directly to the Regional Facilities Manager and will take ownership for both live facilities management contracts and business development. The contract consists of over 40 schools, primary and secondary. Job Purpose: To develop new business development opportunities within a designated portfolio, and as the lead sponsor, champion these opportunities through to final completion. Manage and lead the operations of the facilities management contracts and exceed the client expectations. Achieve or exceed budgeted profits whilst adding value to the clients property and/or service portfolio. Main Duties & Responsibilities: BUSINESS DEVELOPMENT:
Devise and implement a strategy and structure which will fully integrate existing and new opportunities taking full cognizance of both operational and financial synergies.
Work with business development colleagues to ensure full recognition of the operational agenda is considered within the bidding process.
Actively target opportunities for new business and be instrumental in securing profitable new contracts in line with the current strategy.
Network effectively in target markets and ensure companies brand takes a high profile.
OPERATIONAL:
Ensure a high standard of service delivery of both delivered and sub contracted services. Achieve or exceed Service Level Agreements and Key Performance Indicators.
Lead and develop a sustainable improvement in the client relationships that creates a platform from which to expand services delivered.
Manage the contract in accordance with the requirements of the policies and procedures, as well as all contractual and legal obligations within the contract.
PEOPLE:
Lead and direct a change in the culture and style of service delivery through the development of staff and teams to achieve excellence in service.
Recruit, induct, appraise, develop, motivate and retain appropriately skilled staff committed to the delivery of exceptional customer service. To be a role model of leadership to effectively motivate staff, by living the companies values.
FINANCIAL:
Monitor and manage the contracts to ensure compliance with all budget targets for turnover, margin, cash flow and working capital in accordance with the financial processes.
Identify opportunities to improve financial performance.
QUENSH:
Operate and maintain safety management systems in accordance with the requirements of the client.
Operate and maintain quality management systems in accordance with the requirements of ISO 9001 and QMS.
Operate and maintain environmental management systems in accordance with the requirements if ISO 14001 and EMS.
KNOWLEDGE/QUALIFICATIONS:
Thorough knowledge of service level agreements
Current sector and services specific knowledge
The role will be vetted by Disclosure Scotland (Enhanced Level) every 3 years.
SKILLS:
Strong and proven commercial and financial knowledge and awareness
Outstanding leadership and coaching skills
Excellent communication skills at all levels, within own and client organisations.
Excellent presentation and negotiation skills
IT Literate
Problem solving.
EXPERIENCE:
5-10 years operationally managing a number of large contracts.
Track record of successfully managing large teams over a wide geographical area.
Experience of effective management of the financial performance of a number of contracts.
Leadership of high performing teams
Proven experience in successful cultural and change management. This position will be based in Northampton with some travel to Birmingham. Package includes bonus, car, Bupa and contributory pension.
|
