Click here to visit
our list of resources!
UK Accounting Jobs
Childcare Jobs
Engineering Jobs
|
 |
|
|
Our client is Europes leading specialist in operating enterprise and Internet applications. They enable clients to selectively outsource their IT operations and re-focus on using IT to add strategic value to their business. Through a commitment to operational excellence, they manage, secure and optimise the performance of their applications, irrespective of the physical location of the infrastructure, either in their data centres or elsewhere. Reporting to the Product Director you will be working as part of a small specialist team responsible for working closely with clients and their Sales, Solution Architects and other technical resources to ensure delivery of the appropriate solution within an agreed schedule and budget. Role: Defining product features and benefits for new and existing products. · Service definition (i.e. clear customer facing definition of the services to be provided including how much, frequency and our clients commitment to its clients (i.e. service level commitments) · Market Research · Gathering, interpreting and using market research data for market, technology and competitor trends. · Market sizing for new and existing managed services products based on other industry data (e.g. server shipments, IT spending by sector) · Product commercials - Determining product commercials for new products and checking/improving them for existing products: · Defining cost structure, pricing model. · Defining commercial terms (working with our clients legal services) · Defining service level guarantees. · Product Strategy and Roadmap - Defining and maintaining (with the Director of Products): · Our clients vision for its set of products and the shared platform (Attenda MO) which forms a key part of our offerings. · Our clients strategy for beginning to deliver on the vision. · Specific roadmap for immediate future with product introduction and retirement dates. Person: · Experienced Product Manager from within the high technology sector· Sound IT and IT operations knowledge – ideally from an ITIL complaint environment · Managed services product marketing · Experienced in - Pricing approaches, cost models, managed services cost structure & commercials, approaches to allocation of shared costs, service level management · Market sizing where it has been necessary to define approach to sizing from scratch · Dynamic and proactive – able to manage significant workloads and deliver to time and standards
|
