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Customer Services Assistant
up to £12,000 Dep. on Exp.
Birmingham, Smethwick
Our client is an international manufacturer and UK supplier of industrial, corporate and specialist clothing and footwear. They currently seek to recruit a Customer Services Assistant.
Experience and skills required:
- Knowledge of all Windows Office software essential
- Good telephone and communication skills essential
- Team player who can also work on own initiative
- Meet regular tight dead lines for both customers and internal requirements.
- Experience of problem solving and general service enquiries
- Knowledge of clothing and footwear preferred.
Your duties will include:
- Day to day external and internal communication and call handling
- Attending Meetings
- Enquiries & Quotations & Review of Prices
- Input Sales orders
- Handle Stock Item Enquiries & liaising with customers and Sales Managers
- Understanding of ISO standards
- Handling and resolving customers issues
- Order Chasing – All Suppliers
- Liaison with all internal company departments and associated companies.
You will receive a competitive package of up to £12,000, dependent on experience. Hours are 9-5 (with some flexibility needed).
Additional Keywords: Customer Services Assistant, Customer Services Administrator, Customer Service
To apply for this role, please simply send your CV and a covering letter via the button shown stating your salary expectations. Applicants must have a Current valid passport and Clean Driving License. If your skills and experience meet with our client's requirements, they will be given full exposure to your details. Applicant details submitted will only be used in conjunction with this vacancy.
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