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Our client is a leading international supplier of flavouring to the global food and beverage industry. They currently have an opening for a highly organised Customer Services Assistant to join their High Wycombe office.
In this role you will be a key point of contact for all of their existing and prospective customers from around the world. As a first point of contact for the business, you will handle incoming calls and ensure they are managed through to resolution. Over time you will build up strong relationships with their customers and use this to drive business opportunities and provide customer feedback.
You will also be an integral part of the sales team, providing proactive support to the Account Managers. This will involve preparing presentations, maintaining filing systems, updating the customer database and providing administration support to help ensure customer deadlines are met.
The successful candidate will:
- have previous customer service experience gained in an office environment
- have excellent administration skills, including proficiency in Microsoft Word, Excel and Powerpoint.
- be confident working with numbers.
- be a strong team player with great communication skills and enjoy working within a busy and demanding environment.
- be flexible, a quick thinker and able to deal with issues that arise with the minimum of supervision.
It would also be an advantage if you could speak a foreign language, especially Russian to help us with our overseas communication.
If you think you have these qualities and relevant experience then please apply today via the button shown!
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