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Working as part of the Retail, Hospitality or Leisure Retail Teams on a fast paced European Helpdesk offering excellent customer service and 1st Level support to customers on their Epos or PMS and associated systems.
The ideal candidate will:
• Have experience within the retail, hotel or public house environment and have gained practical working knowledge of the PoS/PMS systems, (e.g.; Retail tills, cash office or Hotel reception area duties).
• Have an excellent telephone manner
• Be organised and self-motivated
• Proven customer service skills and attention to detail
• Be IT literate, (MS Outlook, Excel & Internet are minimum requirements), have an aptitude for developing this area, (but not necessarily highly technical)
• Be willing to work shifts, weekends and bank holidays
• Have their own transport.
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