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Working for one of the worlds biggest telecommunications service provider, you will be based at their Hertfordshire head office. They are currently looking for a SERVICE DESK CALL ADMINISTRATOR to join their team for a prestigious 6 month contract starting ASAP. In this role you will be the main point of contact for the customer base, businesses and third parties. Working on a shift rotation basis, you will be receiving calls from customers regarding incidents and/or problems they may have with their service and then logging these and following them through to a resolution. For this contract we are looking for someone with a minimum of 1 years call-centre experience, be user focused and have excellent communication skills, posses excellent MS Office skills particularly in Word and Excel and definitely be a team player. Additional nice-to-haves include SAP user knowledge and experience of working within an IT or SAP based call centre based environment. For this 6 month contract my client will be offering £10 per hour. If you have the relevant skills and are available ASAP then please forward your CV to: jasminder@probe-it.com
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