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Incident Analyst


Home : Customer Services : Greater Manchester : Job No. 41804


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Looking for a bright, enthusiastic Customer Services professional with a leaning towards IT, to handle inbound calls from a large and varied Customer base. Calls will be mainly concerning hardware faults, and the successful applicant will be responsible for analysing the fault, and either resolving it over the telephone or for suggesting appropriate parts for the Field Engineering Staff.

Date Posted

Tue 23 Dec 2003

Job Type

Temporary

Job Status

Full-time

Job Reference

STEC101

Location

Wythenshawe

Salary

to be discussed

Salary Info

to be discussed

Start Date

Immediate

Duration

ongoing

Skills

Accurate call logging skills are a must, along with good Customer Services skills. An excellent telephone manner and a good sense of humour, combined with a general knowledge of IT would be ideal.

Company Name

Servicetec

Contact Name

Jackie Earl

Contact Telephone

0161 934 2545

Company Address

Unit 13
Ringway Trading Estate
Mollington Road
Wythenshawe
Manchester
M22 5LH

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