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If you get excited about leading excellent customer support………we'd like to hear from you now.
How would you like your team to be relied upon by some of these companies to help keep their businesses running?
6 of the world's top 10 banks, 9 out of 10 pharmaceutical companies, 14/20 of the largest telecom providers in the world…… need we go on?
With over 25 years developing best practice in Continuous Processing Technology solutions our client is a major factor in enabling a significant number of the world's largest banking, telecom and pharmaceutical companies amongst others to run their businesses efficiently. Each industry faces very different issues, but in all cases, in today's increasingly mission critical environments, downtime is simply not an option.
The opportunity …. To lead a Pan-European technical support team responsible for the primary reactive service to customers requiring a 24x7 response.
So, who are you?
* Do you have exceptional customer relationship skills internally and externally in all customer/partner environments?
* Do others see you as a role model in the delivery of customer service?
* Do you have experience of working with and in a product/solution sales process?
* An excellent people manager with proven experience of managing and developing technical staff across multiple geographies and cultures?
* Do you have the ability to understand and connect technical and business issues whilst developing positive and productive internal and external relationships?
* A confident and seasoned professional, innovative, self-sufficient and self-managing?
This position requires international travel and flexible working including availability 24x7.
Intrigued?
Please send your CV via the button shown, including salary and other benefit details.
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