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Key Responsibilities:
· Managing a team of Team Leaders to ensure smooth and effective running of the shift. Prioritisation of tasks and effective resource allocation will be critical in achieving this.
· Promote a team-based culture where all staff are recognised as making a contribution to the success of the shift and where the opinions of all staff are valued.
· Ensure all processes and procedures are adhered to, to promote 100% on time and accurate customer deliveries
· Responsible for the recruitment, management of absence, overtime and disciplinaries of all warehouse and agency staff
· Liaison with other department heads to ensure the smooth running of the depot
· Liaison with Managers and Customers to ensure all customer requirements are met
· Implementation of a continuous improvement programme to increase efficient and effective working practices within the department
· Working in conjunction with the team leaders to help motivate, coach and promote teamwork to all staff by supporting a multi skilled workforce.
· Produce Management information, as required
· Deputise for the Site Operations Manager as and when required
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