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Our client requires an accredited CISCO technical support engineer for a contract with a prestigious client. The contract will initially be 6 months in duration with the possibility of extension depending on performance. We require candidates with some experience of field engineering (as site visits may be necessary), 3rd line support background and out of hours rota experience. Technically we require: Good knowledge of networking and convergence- inc. IP telephony &Voice over IP; service call management systems or helpdesk equivalent and 2 years in a network environment. TAC exam pass is desirable or knowledge of managing calls to CISCO & other vendors. Other desirable experience: CISCO IPT technology, 3Com, Nortel, Enterasys, Nokia and Checkpoint. To apply please e-mail your CV to emanuel@probe-it.com
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